It has been a huge privilege to work with you. We enjoyed every minute of it. I've got an absolutely amazing feedback about you from my team; and I would love to get your feedback as well 😊
CEO at GoldenLion
It has been a huge privilege to work with you. We enjoyed every minute of it. I've got an absolutely amazing feedback about you from my team; and I would love to get your feedback as well 😊
CEO at GoldenLion
GoldenLion’s work quality is unmatched. But don’t just take our word for it, read what our customers have to say. It’s a proof that we have not only performed beyond expectations, but have earned their trust also – customers have decided to place their names next to our services. GoldenLion earned these testimonials from customers who were able to multiply their profits and enjoyed a high return on investment using GoldenLion’s services for Zoho suite of solutions.
It has been a great pleasure to work with the GoldenLion team. I would like to take the opportunity to thank all team members individually at GoldenLion.
The application has been a great help to our business. It helped reduce potential human error, reduce duplication of work, minimize time spent on manual tasks and improve customer satisfaction. GoldenLion supported us in every step of the implementation process to achieve what we had expected.
GoldenLion has been an amazing firm to work with. They were super responsive and were able to handle complicated tasks with ease. This will definitely be a long-term relationship.
GoldenLion did a great job!
Despite the language and time zone barrier, they took the time to fully understand our needs and delivered the project with effective communications. They also knew how to manage the project timelines with our evolving need while respecting the promises they made initially.
For our next projects, we will take them again.
Great service from start to finish!
What looked like a daunting task initially was made easy by the GoldenLion team walking me through it. This system will be of huge benefit going forward.
I have worked as a project manager in past lives, and I work with many now as a leading-edge technology and service company offering telecommunication services for business. I have never, in my more than 32 years in business, ever worked with such a well-rounded and responsive project team. They take the time to understand, digest and design the exact solution for every project I throw at them. Thanks to the project team at GoldenLion for making Zoho the tool to run my business, I always knew it was.
A personal thank you to Sourav, Indrajit, Debraj, Ankita, Nabanita, Sanjukta, Shilpi, Subhadip, Arnab for making my experience with GoldenLion so enjoyable.
I have been working directly with Subhadip, Debraj and Implementation Team at GoldenLion. And I have to say they are all just amazing people. Their knowledge and expertise are evident in all the meetings and email communications.
Our company has such unique circumstances that Subhadip and the Team basically helped build our CRM from scratch. We have never used any kind of CRM but the old trusty Microsoft Excel (tons of manual redundant work!) and it’s 2020 so I know we’re about 15+ years behind!
The Team has been incredibly patient with me and my requests. They have also been extremely accommodating – every request I have made has either been completed as desired or a workable solution has been presented. Subhadip has been very prompt in responding to my random odd hours of the day emails – stellar work ethics!
I will definitely recommend GoldenLion to anyone who asks about Zoho!
Thanks for always doing what you say you will do, when you say you will do it, Great work!
Epping Property has been exceptionally impressed with the way GoldenLion has managed to customise Zoho to work with our real estate business.
Every single member of the GoldenLion team that we have come into contact with has been very personable, professional and knowledgable. We would highly recommend GoldenLion to anyone wanting to take Zoho to a new level!
The GoldenLion team has surpassed my expectations. Sometimes I think they are magicians, the way they can fully grasp and understand our requirements. They have been responsive, enthusiastic, and extremely professional. They have both listened to what we have said we wanted, while also teaching us about aspects of the software we didn’t know that we didn’t know.
I have just migrated to GoldenLion’s Real Estate CRM which is built on the Zoho CRM.
I am very impressed with the GoldenLion Team and their commitment to customize their Real Estate CRM to work perfectly in line with my process and to get me up an running as quickly and seamlessly as possible.
I now have a 360 degree view of my contacts, properties and related interactions. The saving in time and increase in my productivity will give me a fantastic ROI on my investment with GoldenLion.
I now have a cost effective platform to scale my business to its optimal level.
I have been very impressed with the quality of the work provided by GoldenLion. They understood my high level project spec very quickly, asking detailed questions to confirm requirements, and showing a good grasps of the underlying business requirements. They were quick to develop it and more importantly to resolve issues after going live.
In the last 20 years of our journey, we have worked on two CRMs, initial few years on Microsoft Dynamics and majority of the years on Salesforce. While working on Salesforce over last 10 years, it was very difficult to keep researching for multiple apps to address our business needs and keep paying to increasing number of apps for different solutions. There was zero support from Salesforce and all the issues were left for the vendor to handle. We were facing grave issues with our Salesforce vendor with little knowledge of the business and high costs and delays.
We were researching ZOHO since last few years and were not ready to shift expecting the poor level of support from the vendors, until our sister concern in north America started using ZOHO CRM successfully implemented by GoldenLion and were always appreciated in our discussions. Despite a ZOHO vendor very close to our office promising physical presence and onsite support, we went ahead with GoldenLion and were very happy with our choice of decision of migrating from Salesforce to ZOHO with GoldenLion putting our fears to rest.
We found GoldenLion extremely efficient with in depth knowledge of not only of multiple aspects of ZOHO CRM but equally good in other apps as well and most importantly were proficient with the requirements of the Travel Industry and helped us put our system up and running with minimal costs and time. I would strongly recommend GoldenLion. Teams and Management at GoldenLion is par excellence and are very efficient in understanding and addressing the issues.
Within the first two communications with GoldenLion I knew this was ‘the’ company to work with. They have understood the specialty of our travel business, and delivered a fantastic product. Their knowledge, commitment and feedback is outstanding; and I really look forward to future projects.
GoldenLion is a professional development company and the development team knew how to understand the client’s needs and make a suggestion.
We will recommend GoldenLion to others and their work can help a business fly.
The team at GoldenLion is not only smart and very capable, but they are extremely good to work with. Always reasonable and very diligent. I highly recommend them!
GoldenLion was a true blessing to our CRM implementation. GoldenLion gave us a vision of what Zoho CRM was capable of and walked us step by step through the process. The real advantage was allowing us to speed up the “time to market” from 6 months down to 6 weeks, what an amazing ROI. Thank you!
We had a very good experience with GoldenLion. The Team is very prompt and knowledgeable. We are moving towards organizing ourselves internally as well as with our clients. GoldenLion has played a major role in achieving our growth aspiration. Thank you!
I can’t say how much I’m happy and thankful for the service provided to my company to learn and start using the software. Arnab is always there and ready to help. He has been extremely helpful and pleasant. He is very knowledgeable. He always have a smile on his face. Like I said there are no words big enough to express what I feel.
His team are also very helpful and knowledgeable. Thank you so much.
They made this transaction very enjoyable and I am so exited to start working with the software.
I already know that it will bring my company to a new dimension.
We hired GoldenLion to help us customize the Zoho CRM to fit our unique needs. They have been fantastic to work with. They quickly picked up on our sales and work process and have helped us to design a system that will support our team. They are responsive, extremely knowledgeable and work efficiently as a team. We will continue to use them to fine-tune our system and I would highly recommend them.
Arnab – from the first day we spoke, I knew instinctively that your product and services were a perfect fit for my business needs. Furthermore i have been pleasantly surprised by your courteous manners and professionalism coupled with your prompt attention to my countless requests, for which i am most grateful.
You patiently ‘listened’ to all my questions and queries and have relentlessly in collaboration with your team found working practical solutions. I thank you for all your efforts and wish you every success with future business.
I have been working with GoldenLion Consulting to customize Zoho CRM Plus for past 2 months. It has been absolute pleasure to work with Arnab and his team. The project was delivered on time and as per specifications. GoldenLion has exceeded my expectations in every way. I will be working with them again in future also.
I used GoldenLion team to create a CRM solution customized to the needs of our particular industry. Not only they understood and implemented the solution in a timely manner but kept on making adjustments and enhancements even after the solution was implemented. I loved the fact that their team was always accessible and responded immediately when needed. Kudos to Arnab and his Team – Thank you for helping us accommodate our unique needs and making our Sales process efficient.
Only the best words for this great company GoldenLion. Great service and the best support for helping with the Zoho software! Also thanks for making a great Quote template for our Zoho CRM account. Go ahead guys!
Mohammed and his team were a real pleasure to work with. Excellent communication, highly professional, and timely delivery of EXACT spec. Thanks so much!
It’s a great system. The staff were easy to work with, easily making all the changes I’ve requested. Been using the CRM for a month now, and it’s making my day-to-day workload much, much lighter.
GoldenLion was great to work with, creating quote templates was an initial hurdle when transitioning from an old CRM to Zoho. The team there got us set up quickly with customizable templates at very competitive pricing. Would recommend them to anyone deploying Zoho.
We were thoroughly impressed by GoldenLion’s commitment towards the Zoho Creator’s project! They excelled in all the parameters – time, efficiency, deep understanding of our business need, price. Absolutely 5/5 Stars!!
Thank you so much to Team Goldenlion for creating our customized Zoho CRM for Real Estate. We’ve been using Zoho for some time now and this customization will now allow our team to automate our sales process saving us time and allowing my business to deliver a better service to our customers. Thanks again, I would highly recommend the services of GoldenLion.
I want to thank the GoldenLion team for all the support and hard work. They were very professional, always ready to help and to answer promptly to our needs. Thanks to the solution developed by GoldenLion, we will have a streamlined process, more efficient and less prone to errors. I will not hesitate to use their services again in the future.
The people at GoldenLion have been very cooperative and understanding. They are good in their work and I am glad that I have made the right choice to move to Zoho with them.
At SecurView, We hired GoldenLion to deploy the Zoho CRM solution. In fact, I shortlisted the product because Arnab from GoldenLion presented me the features of the product effectively and gave a level of confidence that he can deploy it to the best of our needs. I must say, he did a splendid job rolling out Zoho CRM for us. I wish GoldenLion team all the best for their future endeavors!
GoldenLion is the most responsive and responsible team that I have ever dealt with. Especially with Ratnadeep, he has been very diligent and understanding about our integration requirements. I would like to give them a 5-star diamond!
I have been very happy with the work done by GoldenLion. They have been exceeding my expectations in every way. I will always go to them first if I need any help with Zoho in the future.
GoldenLion have helped us customize and implement two different CRM systems and have frankly been terrific. They are great at coming up with solutions and are proactive in suggesting new work flows that have made it easier for us to implement ZOHO in our office.
I can endorse GoldenLion without reservation. I needed a CRM for client development purposes, and Arnab and his team did not disappoint! The level of care they showed in building an easy-to-use system that would deliver great value to me was truly outstanding. An advantage that GoldenLion brings to an engagement is the amount of first-class talent that they can assign to a project. The team that GoldenLion assembled for me was truly excellent. I felt very well-served and taken care of, from my first contact with Arnab through his team’s delivery of my system. Thanks for a great job, Arnab, Debraj, Sourav, Sanjukta and Mohammed!
Awesome services and great team who worked closely with us to make things happen in great software.
Not having much database experience, I was quite worried, but the team at GoldenLion quickly calmed my apprehension. Every team member was very prompt at responding to any question or concern we had and being half a world apart, I was expecting communication to be a major issue. Our project was quite large and the team was great at timelines, keeping the project moving and explaining issues/concerns along the way. I would highly recommend GoldenLion and as our database is a ‘work in progress’, will continue to use them in the future.
Awesome People and Awesome support. Knowledgeable and helpful. Technical and Passionate about what they do. Professional and Considerate, speaks a lot about them. Great team!
We have been working with GoldenLion Consulting for the past one year and are extremely happy with their service as well as their knowledge of Zoho CRM. When we implemented Zoho CRM in our small set up we were not sure about the success but after working with Arnab and team, we are glad we went for Zoho CRM implementation with GoldenLion Consulting. They hand-held us through the customization, training and regular queries. We are extremely happy with their support and would recommend their services to everyone who is planning to implement Zoho CRM.
GoldenLion did a great job creating an email distribution workflow for our sales inquiry application. They were very responsive and professional. I would use them again for future Zoho work.
I am using “Master Installation Base (MIB)” application developed and tailored by GoldenLion for our specific needs. During the course of using the same, we realised that certain alterations in our originally conceived structure, could give us more useful & informative screen retrievals and ease of data entry. Each time I approached them for any required change, I felt as if they were our exclusive partners, giving me the exact modification requested, in the shortest possible time. I marvel their dedication towards customer support. I would wish them all the success. Due to their untiring support, our MIB application has evolved to be a flawless data base.
Arnab and GoldenLion have been excellent to work with. We have done a lot of development projects based in India and this crew has been the best, most clear and concise to work with of all. Not only do they understand our requirements they actively work to enhance them.
Working with the team at GoldenLion has been a breath of fresh air. GoldenLion understands that I am busy, and they use their experience and expertise to make my life easier, not complicate it. VdM Consulting Group receives praise for the work that GoldenLion has done for us. This is one of the rare cases where I feel that we receive very very good value for the money we spend on the services.
I wanted to say thank you to all of you for the time, effort, patience and understanding given in developing our system and tailoring it to the needs of Caledonia Worldwide. You did a fantastic job and we are more than happy with the system and it’s functionality which has not only made our lives so much easier but our processes are much more efficient now too. A HUGE BIG THANK YOU FROM ALL OF US! We’ll no doubt be in touch again in the future when we have further needs. Wishing you all the very best and I look forward to being in touch with you again in the future.
As a Travel Agent there are so many details and aspects to booking travels for Individuals and groups. Purchasing the new back office system of CRM for Travel Agents via GoldenLion Consulting was a welcome relief. Service quick and efficient and their system has set my business on the right track by keeping all my bookings organized, communication second to none with my clients and the cost of investment was a fraction of most other services. Thanks GoldenLion Consulting.
I was very pleased with the Travel Agency CRM developed by GoldenLion. I worked with Debraj Ray closely during the development. He was very helpful and knowledgeable about the product.
I operate a small business and found I needed a good CRM system to keep track of all the leads and customer interactions I handle a daily basis. I researched several CRM software, and finally settled on Zoho because of its ease of use, and because I felt it would effectively serve my needs as I expand in the future.
After finding I was unable to set it up optimally on my own, I started looking for a consultant I could pay to set it up for me. I found several recommended consultants on the Zoho.com website, and emailed many of them with an explanation of my needs. Those that actually got back to me either told me they did not work with small scale projects like mine, or their cost was too high.
Since so much technology work is outsourced to overseas countries, including India, I was very open to hearing what Golden Lion Consulting might provide. I emailed Arnab, and received a swift and thorough response, along with a very reasonable price quote. After a couple more emails to answer additional questions, I decided to work with GoldenLion.
The result was excellent. Absolutely five stars. I emailed him a list (and explanation) of everything I needed the site to do, and they did the rest. The work was completed quickly, exactly to my specifications, and for a very good price. In addition to setting up the site, his fee also included a couple of hours of one-on-one training via Skype, which was crucial for me. (I in fact used a small digital video camera set up on a tripod to record it to later review, which works out great because I have two screens on my computer, and can have the video up on one screen while I’m working on the other). Arnab is an excellent teacher, and explained everything in a thorough, systematic, and friendly manner.
One big point about hiring a consultant is that it doesn’t matter where that company is, since everything is done via the internet. My primary reason for choosing GoldenLion was the price, but on top of that I had a feeling they would do a very good job setting up and personalizing my Zoho account, and that I would be treated with respect and courtesy. They met my expectations on all levels, and I enthusiastically recommend to anyone wanting to optimally set up their Zoho account.
I expect to be working with GoldenLion in the future as my needs increase. I give them my highest recommendation.
GoldenLion has done work for me a couple of times. I find them fast and very responsive to my questions.
I just wanted to drop you a quick note to say thanks for developing the quote template for me, and for doing it in such a timely manner. It’s absolutely perfect for what we need, and I look forward to working with GoldenLion in the future.
We are so impressed with GoldenLion. We work with a number of consultants and GoldenLion is simply the best. Arnab and his team are incredibly responsive, great at offering solutions to unique customizations and a pleasure to work with. We can’t recommend them enough.
We initially contacted several cloud CRM. However, all these CRMs are too general and too complicated to use. Fortunately, we found the Travel CRM developed by GoldenLion. The Travel CRM offers exact features and functions that we need. We have been using the Travel CRM for the past six months and would highly recommend them to other travel agencies.
I am very pleased with the work GoldenLion did for Grail Management Group by developing an excellent Purchase Order Management system so that we can have control and approve purchase orders before our managers buy things. Great job!
From hearing about GoldenLion’s industry-focused product to reviewing it & rolling it out, I have been very impressed with Arnab & the whole GoldenLion team. Zoho for Travel Agency is the base which we have used to build so much more over the last 2 years. I would definitely recommend them for any of your industry-specific needs.
Great Service and Prompt response. Will consider for future service too.
Your service has been great so far! Our company had some complicated requests and you have done your best to tweak the program according to our needs. Keep up your great work!
I am pleased with how the engagement has gone so far. With minimal intervention from my side you guys have been able to roll out with the features that was required by us. And that was key for me. Going ahead we will discuss more value add in our processes enabling your team to play a bigger role.
It has been a true pleasure working with the team at GoldenLion – not only for the professionalism but even more so for their caring and openness to new ideas. They feel like part of our team – which makes them a special partner!
The team at GoldenLion have been very good to work with. They have been very attentive to my needs and been available at pretty much anytime to assist me. I am really not sure when they sleep.
Honest consulting is an oxymoron today. But, wait until you meet the Zoho experts at GoldenLion! They implemented a customized CRM solution not only within the promised time-frame, but also went the extra mile to provide additional demo sessions. Working with GoldenLion was a refreshing experience! Highly recommended!
Kohler Law Group retained GoldenLion in order to customize the Zoho platform for our needs. Not only was the cost extremely competitive, but the final product was delivered ahead of schedule. My expectations were exceeded and I recommend GoldenLion without reservation.
I was introduced to GoldenLion during my search for a system that would streamline our sales follow up & post sales activities. After couple of day’s of interaction with GoldenLion we eventually decided to purchase Zoho CRM. The most remarkable thing I noticed about GoldenLion was that the quality of response and turnaround time remained similar before and after we made the payments. This is something the whole industry is missing today.
If you are looking for a customized CRM product that will give your business a REAL advantage in the marketplace then you need to speak with Arnab regarding his implementations of Zoho CRM. Hands down his firm GoldenLion is the most significant discovery my company has made to date and our CRM is now directly producing sales growth and has replaced all our previous workflow tools. Incredible value, costs are fractions of other products, and service is unparalleled.
GoldenLion has been a valuable and effective partner for Zoho. Being a Zoho CRM partner they deliver a lot of business & technical value and excellent local support to customers needing to get the most of their Zoho applications.
We wanted to scale our business for a very long time. We had been looking for the right partner. When we first interacted with the team of GoldenLion, we realized that they have the potential to help us with it. With my personal experience I can vouch for them. And they can be a great resource for you as well.
I would like to recommend the GoldenLion team (ZOHO Partner) for excellent service given for the implementation of a ZOHO CRM solution for our real estate and property development companies. From start to finish Golden Lions team completed all projected objectives with the highest level of professionalism within the critical time line given. The Goldin Lion team are outcome focused with very competitive pricing. I would highly recommend their service.
You guys are absolutely the best, most talented, and best service oriented company I have ever dealt with. There is not 1 request that has ever been overlooked and each time answered quickly and efficiently. I always get an immediate response which is so uncommon nowadays. We will be doing more business in the future, especially with the CRM.The custom CRM you built has literally changed the way I do business. Following up with my clients is now on Auto-Pilot which has earned me more business and has paid for my system over and over again.
GoldenLion has a fabulous and hardworking team, we were able achieve almost everything as per our wish list, we have great input from team lead from their side on every step of development. Our overall experience with GoldenLion is fantastic, they have a great customer service, they meet the deadlines as promised.
GoldenLion has a very strong customer oriented team. Their understanding of Zoho is exceptional. Keep up the Good work!
We have been using Zoho around a year now, and sought help from GoldenLion due to our inexperience with the tool. Since then, they have been a tremendous help.Very efficient, friendly and knowledgeable. I highly recommend their services, and couldn’t be happier with the service we have received so far. Send them an email, and they answer within the hour!
Alpha Aviation Group, a global brand in the field of aviation training for the airline market, has recently engaged GoldenLion to develop and then support the Zoho CRM product as its basis for a structured and transparent sales process.
It has always been a pleasure working with GoldenLion.Your product, training and after sales support are all outstanding. Zoho CRM has really helped us improve our business. All the very best to GoldenLion!
I contacted GoldenLion through Zoho website about 3 months ago with a single question. They took the time to Skype and assist me with the issue as a courtesy. Subsequently, my company needed to improve its CRM experience, so I contacted GoldenLion again. Very professional. Very responsive. Very quick. I highly recommend using GoldenLion!
We had a great experience with GoldenLion in rolling out Zoho CRM for 2 of our companies, viz. G P Tronics Pvt. Ltd. and Galileosolar India Pvt. Ltd. We are extremely happy with the services provided and the commitment that they have shown. Highly recommend this organization.
I contacted GoldenLion for my Zoho CRM customization and they have been nothing but absolutely awesome.
When I initially went about searching for a company to do my Zoho CRM customization, I did contact 5 to 6 different companies and GoldenLion stood out right away. Arnab from GoldenLion actually took the time to understand my business and to see how my booking process works and provided great customization solutions that fit my business needs.
I am very happy with the end result. I now have a Zoho CRM custom fit like a glove to the way I run my business.
I would highly recommend GoldenLion, Arnab and his team for any of your customization. Thank you Arnab, Sourav, Debraj and those that I didn’t get to directly interact with but were behind the scenes working on my project for the awesome customized solution you have provided for my business.
I wish Arnab and his team continued success and I will definitely be contacting them for any future customization requirements that I may need as my business grows.
Great communication. CRM system came out as requested. Will come back for future additional work. Thanks!
Perfectly customized Zoho CRM to suit our Real Estate use-case. Great job by GoldenLion team installing and helping us use it the right way. Thanks a lot, GoldenLion!
GoldenLion has been more than a CRM consultant to us. They have been our business coach. They seem to understand exactly what we need.
Not only do they have a robust technical background about Zoho suite of products, they also have the ability to understand which area of your business needs to be worked on and they just get things done.
I sincerely thank GoldenLion for their efforts in building us a superb system and for being an integral part of our team helping us make the right choices.
Definetely worth having GoldenLion on Speed Dial.
GoldenLion’s services are top-tier in every major category, from Responsiveness to Skill to Punctuality. The project finished on-time, under budget and exceeded the features I requested. I am definitely going to use GoldenLion for future projects, both internal and external to CADABLE.
Arnab and his team at GoldenLion were very cooperative in helping us streamline and customise our marketing process. I would highly recommend them to SMEs and even large corporates to implement Zoho products and take GoldenLion’s assistance in doing so.
GoldenLion was a great partner for our Zoho transition. They communicated early and often, had a clear strategy to get us to the finish line quickly, and were a great value. I will definitely use them when I incorporate more advanced features into Zoho. Highly recommended!
From start to finish my experience with GoldenLion has been exceptional. The developers are always on hand and available on skype and have kept me up to date with the entire process. The end product is about to go into full use and i have no doubt it will enhance my business process no end.
It was a great experience to work with GoldenLion. We are very satisfied with their knowledge in providing solution on Zoho Suite of Apps to map our requirement. Thank you so much.
Team Golden Lion was entrusted to make a vibrant, business orientated and corporate-friendly website for me, my organization and my future venture. I’m extremely happy to share that their dynamic, highly professional and brilliant team not only completed the project within a challenging time frame, but they developed a vibrant website that fits my Engineering industry and aligns with my business goals perfectly. I’ve started seeing the magical effects in my business almost immediately. I hope GoldenLion shall touch many more professional peaks in future with their unique business approach.
GoldenLion has been fantastic to work with. We started a new disney vacation planner company and needed a client management system to be built from the ground up. The constant communication and prompt reply to emails and change requests were second to none. We are very pleased with both the process and the end result.
GoldenLion has been invaluable to our business! They worked closely with us to create an application that exactly meets the needs of our busy travel business. Requests for help with maintenance or new features are responded to immediately. We highly recommend their services.
GoldenLion brings my requests to life, troubleshoot my errors, and collaborate on ideas to make processes smoother, all without overwhelming me with technical specs and jargon. Together we have built a truly custom back-end system that works for my company’s specific needs!
We worked with GoldenLion to customize our needs through Zoho CRM. They were extremely responsive and helpful through the whole process, and successfully helped us create a customer service tool that is both intuitive and easy. We were very impressed with our experience and look forward to working with GoldenLion in the future!
Our company migrated from a well-known CRM that was rigid, required all modifications/customization to be channeled through their company and was pricey to boot. We interviewed our peers and were pleased to learn that travel companies that we respected were using Zoho for their CRM and specifically the Travel Agency version developed by GoldenLion Consulting. The construct of Zoho was highly user friendly to the point that a person with reasonable technical skills can master a good deal of customization over time.
After hours of conversations with our peers and lengthy YouTube videos posted by Zoho and Golden Lion we were satisfied that Zoho was the right solution. But what about GoldenLion?
Were there any hesitations to dive into the Travel Agency version? Sure. GoldenLion is a company based in India – a 12 hour time difference. What kind of response time would we encounter? Would there be a language issue during phone meetings? Could their skill in engineering be dialed down to the non-engineer in us? Will they stand behind their product after the sale?
Wow, any angst was for naught. The experience has been extraordinarily positive. They are smart, patient and really, really important is they understand the needs of the travel industry. We didn’t have to bring them up to speed – they designed the Travel Agency version with the background of an informed travel company.
All-in-all, no regrets. We are a huge fan of the Travel Agency version provided by GoldenLion. The team in India assigned for the implementation were exceptional.
I was a Hotelier for 15 years and now I am a Travel Operator.
In my 18 years of career I had hands on many expensive Hotel management systems. For the past 3 years we had been searching for a CRM system for our Travel Company. We had spent quite a good amount of money buying many expensive software but those were not what we wanted.
Finally we are writing this testimonial after a year of using Travel agency CRM. GoldenLion has created one the best systems for Travel Agencies. It could be a fantastic tool for you as well provided you learn how to use it. We thank the Core Team and Support Team of GoldenLion for extending all their support and creating such a Great Solution.
It’s with pleasure that I am writing a testimonial about GoldenLion who in future will be remembered by my team as one of the pillars of Kashmir Port by enabling us with modern technology.
We came across GoldenLion by recommendation from Zoho team. Initially I did not believe their ability to fulfill my requirement for a Custom made CRM as I was extremely worried about implementation part, having had a bad experience in the past with other companies when it comes to implementing the CRM. However during my first interaction with them I could sense a great understanding of professionalism and hence to test their ability in practice I signed up with them not for CRM but for my other requirement which is New website for my business. Meanwhile I also took some live demo sessions for CRM but did not give them my confirmation as I was still skeptical about the same. Couple of weeks later I received my first set of design layouts for my website and trust me I was literally moved by the work and I had tears in my eyes as the design of my dreams had been prepared by GoldenLion team. That was it and i instantly gave them confirmation on CRM as well.
Important to note here, that building CRM is not an easy process and it requires a lot of patience and persistence by the customer as there are always chances of communication gap between expectations and delivery. However again The team at GoldenLion did not let that happen. Implementing a CRM system is like growth of a child into an adult, requires work for at least 4 to 5 months from the time of implementation but the end result is a beauty. We can now send quotes, invoices, do vendor reservation sitting at our home on our cozy beds.
In short I would say that GoldenLion is helping me achieve my dreams and they are putting their full weight on our road to progress.
Special thanks to Nabanita, Subhadip and Debraj and hats off to the founders of GoldenLion because I believe the team is always a reflection of their leaders. I would in future love to meet you guys in person. Amazingly we guys have never met each other. All has happened over the phone or via internet.
The GoldenLion team was extremely competent and helpful.
Our company asked for a lot of customization and some more complicated features – and the GoldenLion team delivered. Not only that, but they were easy to work with.
These guys are magicians!
I have just started using our new CRM and I am already loving it! I am extremely happy with the quality of service provided as well as the timeliness of the customization process. The team is very professional, knowledgeable, and proactive in answering my questions and taking my requests into action.
We feel very supported, my queries are always replied in a matter of minutes and they are always there to assist us. It’s like having a team of magicians coming out there to help whenever we are in need!
I would highly recommend GoldenLion to any professional looking for a customized CRM. I can’t speak highly enough of my experience with them! Thank you Arnab, Subhadip and all the team for your dedication. We look forward to along lasting relationship with GoldenLion.
I am most impressed and pleased with the Travel Agency CRM and the entire team at GoldenLion. The product is well thought out, incredibly useful, and the entire team at GoldenLion is a pleasure to work with as they are accommodating, knowledgeable, professional, respectful and polite. I highly recommend Travel Agency CRM, as a small tour operator it is just what I need run and automate my business.