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Debjani Roy -->
Debjani Roy
calenderNov 18, 2020

Zoho One for Professional Services: Better Manage Your Customer Issues and Requests

Once you are working for a client’s project you immediately built a connection that can last a lifetime. This is because even after delivery, your work isn’t over… the game has just begun. This is especially true for a Professional Services company, as after providing the service, your company is responsible to adhere to any issues arising post the delivery.   That’s the pillar on which your company’s profitability and reputation stand upon. Because for your business, your customers are the major element!  A 5% increase in customer retention can boost your profits to a minimum of 25% and a maximum...

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