How to Create Sticky Notes in Zoho CRM

Jun 14, 2024

Consider yourself on a call with a key client, and they start sharing critical details about their upcoming major project. You jot down the notes on a piece of paper, only to lose amidst all your documents. Can you relate? Sticky Notes in Zoho CRM can solve this problem. 

Whether you’re working with your team, tracking follow-ups, or planning your daily tasks, Sticky Notes can keep you organized.

These digital sticky notes are always available within the CRM, ensuring that all important information is organized, easily accessible, and not misplaced again. Rather than scrambling to find scattered notes, why not have all the details you need at your fingertips, and exactly where they belong?

What are Sticky Notes?

Sticky Notes in Zoho CRM are digital notes that help you track important information, reminders, and tasks directly within your CRM system. Rather than maintaining notes in a different application, or on paper, you can have them directly in your CRM. This makes crucial information always accessible and relevant.

Sticky Notes are displayed prominently on the CRM interface are easy to refer to and update. You can format the text, add bullet points, include hyperlinks, and color-code your notes for better organization. This customization helps keep your information neat and prioritized

Benefits of Sticky Notes

  1. Quick Note-Taking: You can easily jot down important discussion points, reminders, and tasks without leaving your CRM interface.
  2. Immediate Access: Now you have all your crucial details at your fingertips. Sticky Notes in Zoho CRM eliminates the need to search through different documents or applications.
  3. Better Organization: We can easily maintain an organized workspace with digital notes that are easy to access and less likely to get lost compared to paper notes.
  4. Efficient Task Management: With Sticky Notes we can now keep track of your to-dos, follow-ups, and deadlines, ensuring nothing is overlooked.
  5. Real-Time Updates: The Sticky Notes can be easily edited or deleted which helps to keep the information current and relevant.
  6. Customizable: Format text, add bullet points, and color-code notes to prioritize tasks and categorize information effectively. We can highlight important details and prioritize tasks at a glance.

Create Sticky Notes in Zoho CRM

  • You can find the Sticky Notes icon on the right corner of the footer of your Zoho CRM screen.
  • Click on the icon to create a sticky note.
  • Now you can type your notes here.

Manage Sticky Notes in Zoho CRM

You can further customize Sticky Notes in Zoho CRM as per your liking. Here are the options that you can use to format the notes:

  • You can format your notes with options like Bold, Italics, Font size, Strikethrough, Bulleted List, Number List to change the look and feel of them.
  • You can highlight the text or change the color of your text and add multiple notes by clicking on the + icon in the bottom right corner of the screen.
  • You can also change the background color of your Notes. They can be color coded based on the level of importance or urgency, like blue for the tasks completed, red for the urgent matters to be attended to, and so on.
  • You can also set reminders for the Sticky Notes in Zoho CRM so that no task or important note falls through the cracks.
    Select your preferable date and time that you want to set the reminder for and click on Save.

Important Note: 

  1. In Zoho CRM we can add up to 20 Sticky notes at a time. 
  2. Every sticky note has a maximum limit of 2000 characters.
  3. Sticky Notes are user-specific, i.e. they cannot be shared with other users.
  4. Sticky notes are not associated with any particular module or record of your CRM.

Effective Practices for Using Sticky Notes in Zoho CRM

To get the most out of Sticky Notes in Zoho CRM, it’s important to keep your notes brief and to the point, which makes them easier to read and act upon. Regularly reviewing and updating th notes helps maintain a clutter-free CRM, ensuring that only relevant information is displayed. Furthermore, training your team on effective usage is crucial. Provide clear guidelines on the types of information to include and how to format notes to maintain consistency and efficiency.


Sticky Notes in Zoho CRM are a powerful tool for enhancing productivity and staying organized within your CRM. By incorporating Sticky Notes into your daily work routine, you can be sure that important information is always at your fingertips. This fosters better collaboration and improves overall efficiency. 

These digital notes allow you to quickly jot down key details, reminders, and tasks. This not only makes it easier to manage your customer relationships but also streamlines your workflow by keeping everything in one place. With features like text formatting, color-coding, and the ability to include hyperlinks, Sticky Notes can be customized to suit business needs, making our CRM experience more personalized and effective. 

If you are not already using Sticky Notes, now is the time to start. Make use of this feature of Zoho CRM to experience the difference in managing your customer relationships and tasks, leading to a more organized and productive work environment.

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