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Zoho Consultant

  • Kolkata
  • Full Time
  • 1 Vacancies
  • 2 - 5 Years Experience

GoldenLion is seeking a Zoho Consultant (Techno-Functional) to join our Business Solutions Division. This team focuses on implementing industry-specific CRM and process automation solutions built on the Zoho platform, helping businesses improve operational efficiency.

Eligibility Criteria

  • 2 – 5 years experience as a CRM consultant
  • Successful track record of implementing CRM solutions
  • Excellent verbal and written communication skills
  • Hands-on experience with Zoho suite of apps and third-party integrations is a plus
  • Exposure to other cloud-based business solutions is an advantage
  • Familiarity with HTML and CSS is desirable

Responsibilities

  • Interact with customers to understand their business process
  • Prepare a solution plan to meet the needs of the customer
  • Configure and customize the Zoho suite of applications to map customers’ business process
  • Manage the expectation of the customer to ensure project success
  • Conduct requirement gathering and process mapping
  • Create walk-through videos
  • Deliver client demos and personalized training sessions

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