CAREERS

Customer Success Consultants for Zoho Consulting Practice

Post Brief:

At GoldenLion we don’t have a sales team. We have customer success team instead. If you have a passion to help customers by combining technology with industry expertise, this role is for you.

 

Prior Experience:

3-7 years of experience in customer success, business development or project execution.

 

Location:

Kolkata

 

Eligibility Criteria:

• Successful track record in customer success, business development or project execution
• Excellent communication skills, both written and verbal English
• Consultative selling skill (Ability to listen and craft a solution)
• Great presentation skills at C-Level executives (and ability to tailor presentations according to audience)
• Creative problem-solving and follow-up skills
• Experience working with CRM, ERP software (Experience in Zoho would be an added advantage)
• Knowledge about different SaaS applications
• Ability to build great relationships with clients
• Desire to learn everyday
• Ability to work in a team and build a world-class customer-centric culture

 

Responsibilities:

• Engage in discovery sessions with prospects to understand their need
• Craft a solution framework along with our Zoho Consulting team that can solve the business challenges of the prospect
• Demonstrate the solution (or proof of concept) and the value of our offerings to prospects
• Differentiate our offerings from competition
• Closing the deal
• Manage relationship with customers throughout the implementation so that you can walk the talk along with our implementation team
• Keep relationship with customers once the implementation is over and facilitate all future engagements

 

Benefits:

• Competitive salary
• Flexible working time
• Incentive based on performance
• No formal dress code
• Exposure to customers across Continents

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Content Writer

Post Brief:
At GoldenLion we are looking for a talented Content Writer to create compelling blog posts, white papers, eBooks, datasheets, social media content and web copy. We’re looking for someone who will help us expand our digital footprint and drive more value through online content. The ideal candidate should have a proven track record of producing pieces that increase engagement and drive leads. This position requires a high level of creativity, as well as the ability to use data-driven insights to write better material. The successful candidate should also be detail-oriented and committed to meeting tight deadlines. Preference will be given to those with a strong writing portfolio, bachelor’s degree and relevant work experience.

 

Prior Experience: 
2 – 5 Years of experience as a content writer.

 

Location: 
Kolkata

 

Eligibility Criteria:

• Bachelor’s degree in English, Journalism or related field
• Knowledge of digital marketing tactics, including SEO, email marketing and web analytics
• Knowledge about different SaaS applications
• Excellent writing skills, as well as the ability to communicate and collaborate effectively
• The ability to consistently meet tight deadlines

 

Responsibilities:

• Create content marketing campaigns to drive leads and subscribers
• Regularly produce various content types, including email, social media posts, blogs and white papers
• Actively manage and promote blog, and pitch articles to relevant third-party platforms
• Analyze content marketing metrics and makes changes as needed
• Collaborate with other departments to create innovative content ideas

 

Benefits:

• Competitive salary
• Flexible working time
• No formal dress code
• Exposure to audience across Continents

Apply Now